View reviews from Jim Wright

American Car Rental

, Nov 18, 2009

A Bad Experience

Things went well for us until we tried to return the Jeep. We were told there would be someone there to receive the Jeep. There was not. We called the office and were told they would be there in 10 minutes. They were not. Half hour later we called again. Another 10 minutes were promised. They did not show. Finally with a half an hour until the ship sailed they showed up to check the 7 vehicles back in. I had been standing in the hot sun where I was told to wait for just short of an hour and a half. The vehicles are older and poorly maintained. You can do better.

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